Ask Alexa – How voice-based service solutions becoming new standard in hotels
Buffalo, New York – 2 August 2017 –
The Amazon Echo devices provide an easy, fun way for guests to request services, get recommendations, and generally engage with hotel staff and services without the hassle of picking up a telephone. Guests at The Westin Buffalo will be able to ask “Alexa” questions typically asked of a hotel concierge, valet, housekeeper or bellman. The interactions are integrated with existing hotel software and immediately communicated to staff.
The Amazon Echo devices will also operate in tandem with “Chip,” the hotel’s fully-autonomous Relay robot butler, who works with hotel staff … Read More