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Guests buy & book based on reputation: are you monitoring?

Profile Photo By: British Hospitality Association
October 29, 2012

Guests buy & book based on reputation: are you monitoring?

trust you

BHA and TrustYou partner to give members simple, effective online reputation management solutions. Sign up now for 25% off the regular rate or join us at WTM at booth TT170 to learn more!

Online reputation management leader, TrustYou, is pleased to offer BHA members a 25% discount on its online reputation monitoring tools plus free survey and marketing solutions. Whether you are a large brand or a single property, TrustYou makes online reputation management simple and successful task.

Want to see TrustYou in action? Schedule some time to meet with us at WTM at booth TT170 to learn more. Schedule by November 1, and we?ll even bring a complimentary overview of your hotel?s online reputation and your TrustScore, the first, independent, consumer-trusted score that represents all online opinions around the world.

About TrustYou

Since 2008, TrustYou sets the standard for online reputation management, providing simple, affordable?solutions for businesses to analyze reviews, tweets and posts across the social web, gather trusted reviews directly from their customers, and use their authentic conversations to successfully market their reputation online. The knowledge we provide is crucial to improve customer satisfaction, increase sales, drive marketing efforts and perfect customer service.

The Reputation Product Suite

Reputation Monitoring

Understand customer sentiment from the global social web, including review portals, blogs and social media platforms such as Facebook and Twitter ? all in one simple dashboard. TrustYou?s monitoring allows hotels to set and track goals, as well as benchmark against competitors. We?ll even send daily alerts with an overview of new comment/reviews, social posts and check-ins.

Reputation Marketing

Tools like the TrustScore? – the first, independent, consumer-trusted score that represents all online opinions of consumers around the world ? allow hotels to market its online reputation and convince guests on the hotel?s own website. These widgets gain more customer trust, improve SEO, and generate more bookings.

Reputation Surveys

With TrustYou?s free online survey tools and Facebook review applications, hotels can listen to its own guest feedback and leverage customer insights. Surveys are beautifully designed and fully customizable to encourage high response rates. TrustYou also offers distribution technology so that hotels may choose to push survey feedback directly to 3rd party sites like TripAdvisor and Holidaycheck to help with search rankings and visibility.

Learn more about TrustYou here: or contact us to get started:

Source: BHA


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