Hilton rolls out Connie the robot concierge
Hilton Worldwide and IBM announce a collaboration to pilot “Connie” – the first Watson-enabled robot concierge in the hospitality industry.
Connie draws on domain knowledge from Watson and WayBlazer to inform guests on local tourist attractions, dining recommendations and hotel features and amenities.
Connie, named for Hilton’s founder Conrad Hilton, marks the first time IBM has developed a Watson-enabled robot for the hospitality market.
Connie will work side-by-side with Hilton’s Team Members to assist with visitor requests, personalise the guest experience and empower travellers with more information to help them plan their trips.
Currently stationed near reception at … Read More