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Hong Kong tourist numbers fall

Profile Photo By: Steve Shellum
July 7, 2015

Hong Kong tourist numbers fall

Hong Kong School of Hospitality Management
Hong Kong sees a drop in tourists – particularly high-spending mainlanders – last month as the once-a-week limit on individual travellers from Shenzhen bit.
Overall visitor arrivals from June 1 to 28 fell year on year by 1.9 percent.
Meanwhile, it appears that tourists are less than satisfied with Hong Kong.
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) releases a report on the PolyU Tourist Satisfaction Index (PolyU TSI) and the Tourism Service Quality Index (PolyU TSQI), presenting both indices for Hong Kong in the year 2014.
The 2014 PolyU TSI and PolyU TSQI stood at 74.50 and 74.51, respectively, both recording year-on-year drops.
The PolyU TSI dropped 1.46 points from 75.96 in 2013, representing the largest decline in the six years since the index was launched in 2009. At the same time, the PolyU TSQI recorded a drop of 2.79 points from 77.30 in 2013. Survey data for both indices were collected between October and November 2014 at a time when Hong Kong was affected by factors such as the slowdown of the Chinese economy and various social and political issues.
Among the six service sectors, transportation received the highest TSI score followed by attraction, immigration, hotels, retail shops and restaurants.


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